We recommend adding backup email addresses to your account to prevent being locked out.
To view the email addresses currently associated with your account:
- Open the drop-down next to your name in the header.
- Select Settings.
- Select Manage next to Account Information.
- You will see the list of emails currently associated with your account.
To add a backup email address:
- Click on your name on the right side of the blue header bar at the top of the page.
- Select Settings.
- Select Manage next to Account Information.
- You will see the list of emails currently associated with your account.
- Select Add another email to bring up a form.
- Enter the new email address and enter your current password.
- After you submit, a confirmation email will be sent to the address you just added. The subject line of this email is "Please confirm your email address."
- In order to complete the process, you must open the email that was sent to your new address, and click the link which says, "Verify Email Address."
- Once the email is verified, you should be able to use the new email to log in to your account or reset your password. You will not receive notifications on your backup email.
To change which email is used as your primary:
When you have more than one email address associated with your account, you can indicate which one should be used as your primary email. Your primary email is where we will send all notifications and updates.
- Follow the steps above to add a new email.
- Select Mark primary next to any of your backup emails.
Note: For security purposes, we do not allow users to modify existing, confirmed email addresses. If this is what you are trying to do, you must add the new email as a backup, confirm it, then mark it as primary.
To remove an email:
- To remove an email address, select Remove next to the email you want to remove.
- Primary email can't be removed. If you want to remove an email currently set as primary, please add another email and change the new email to primary first.