Before canceling your subscription, we strongly encourage you to download a copy of your Everplan for future reference.
To cancel your subscription and delete your data via the Everplans web-app:
- Go to Settings (via your name)
- Click on Delete My Account at the bottom of the page
- Type in "delete" to permanently delete your account
We will immediately delete your account and your data. If you take this approach, we will not be able to recover your data.
If you wish to try Everplans again in the future, you can use the same email address to sign up.
To pause your Premium subscription and take advantage of the Freemium plan:
If you wish to pause your Premium subscription, we recommend canceling Auto-Renewal from Settings > Manage Subscription. You'll have access to your Premium Everplan until the end of your current subscription period and then you will be downgraded to Freemium. This will still allow you to access your account, but any data that has been added to Premium sections will be read-only. If you decide to restart your Premium subscription, you will need to re-add your payment details by logging into your Everplan and going to Settings > Upgrade to Premium.
To cancel your subscription and delete your data via the Everplans mobile app:
If you signed up for Everplans via the mobile app, you will need to follow Apple’s cancellation steps which can be found here: https://support.apple.com/en-us/HT202039
Please note that uninstalling the Everplans app will not cancel your subscription.
Following the cancellation of your Premium subscription, your account will be downgraded to our Freemium version. This will still allow you to access your account, but any data that has been added to Premium sections will be read-only.
If you need further assistance, please contact us here - we’re here to help.