Security
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What does "bank level security" mean?
Everplans knows top-of-the-line security is paramount when protecting sensitive information. We also recognize that in using our service, you are trusting us with the most important information and...
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Who will have access to my sensitive personal information?
Because your security and privacy is paramount to us, Everplans administrators and engineers do not have access to your sensitive personal information.We limit our administrators' access to the lim...
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What happens to my information if I want to delete my Everplans account?
If you choose to delete your Everplans account (which can be done via the "Account Settings" tab), all of your personal information will be completely deleted from the live site immediately.We may ...
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What happens to my personal information if I die?
Your Everplan will continue to be available indefinitely for your Deputies in the event of your death. Any scanned documents you've attached to your plan will be available until the end of your cur...
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What's two-step verification all about?
We’re confident in our security, but we can’t vouch for the entire internet.No matter how secure Everplans is, when something like Heartbleed happens, hackers can gain access to a variety of sites ...
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How does two-step verification work?
When you enable two-step verification, we send a unique code to your preferred number via text or call any time you: Login from an unrecognized device (e.g. someone else’s computer or your iPad) ...
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How do I enable two-step verification?
Step 1 Go to your Account settings page (via your name) and click "Manage." Step 2 Click "Enable two-step verification." Step 3 Enter your primary phone number and click "Send Code." Opti...
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Can I still use two-step verification without text messaging or a cell phone?
Absolutely - you don’t need text messaging or a cell phone to enable two-step verification. Choosing the “Voice call” option will enable you to receive a unique code via your landline. Should your...
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Why am I asked to enter a code to login?
You enabled two-step verification, which means we’ll send a unique code to your preferred number via text or call any time you: Login from an unrecognized device (e.g. someone else’s computer or ...